Social Forest provides digital memberships to businesses. We care about the security and privacy of our personal data.
This Privacy Policy describes the information that Social Forest (“We”, “us”, “our”, “services”, “Company”) collects from you when you access or use its website for the delivery of information, products, offerings and content via internet connected device or otherwise (collectively the “Services”).
You must read this privacy policy in conjunction with the terms of service applicable to the services you are using.
Please keep in mind that when you provide information to Us on a third-party site or platform (for example, via Our website, like social media login). The information We collect is through those third-party sites linked with Our Sites and is covered by this privacy policy. The information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to Our use of the information we have collected directly through Our Sites. Please also keep in observance that our site may contain links to other sites not owned or controlled by Us, and We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of such other sites; they may collect your personal information.
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided.
This Privacy Policy describes the “Personal Data” we collect about you, how we use it, how we share it, your rights and choices, and how you can contact us about our privacy practices.
“Social Forest”, “we”, “our”, and “us” means the Social Forest entity responsible for the collection and use of personal data under this privacy policy.
“Personal Data” means any information that relates to an identified or identifiable individual and can include information about how you engage with our services.
“Services” means this policy covers the products Social Forest indicates. Our “Business Services” are services provided by Social Forest to entities (“Business Users”) who directly and indirectly provide us with “End Customer” Personal Data in connection with those Business users’ owned business and activities.
User Consent
By using our Services (for example, when you register for an account or communicate with us, on Our sites or through social media), you agree and provide consent to Our collection, use and sharing of your personal information as described in this policy.
Accessing Sites and Services through VPN
You should not access or use the Site or Social Forest Services using any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN) to access Social Forest services, proxy server)We will not be responsible or liable for any collection, storage or processing of your personal information or data if you use any mechanism or technology to access or use Site or Social Forest Services, which conceals your actual geo-location
A. Collection and Use of Personal Information
Information you provide to Us voluntarily.
If you send Us personal correspondence, such as emails or letters, or if other users or third parties send Us correspondence about your activities or postings on the Site, We may collect and store such information.We may collect additional information ( for example, your name, email id, mobile number, and location) at other times, including but not limited to when you provide feedback(s), modify your content or email preferences, respond to surveys, provide comments, or communicate with Us.
B. Information automatically collected while browsing/navigating through the Site
Cookies
The Site uses cookies and other similar technologies necessary to function and provide Services. Some of these cookies are essential for Us to provide Social Forest services. To improve the responsiveness of the Sites for our Users, we may use “cookies” or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User’s interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers may also assign their cookies to your browser (if you click on their ads), a process we do not control. We receive and store certain information whenever you interact with us via Site or Service through your computer/laptop/netbook, mobile/tablet/pad/handheld device.
C. Inferred Information through usage and log data
We may track certain information about you based on your behaviour on Social Forest Services. We use this information to conduct internal research on Our users’ demographics (such as age and gender), devices, interests, and behaviour to understand better, protect and serve Our users.
We may also collect your information to track user behaviour and preferences for internal analytics and research.
We may also use your information:
To evaluate your interest in various genres of content, services, and offers;To perform analytics and conduct customer research to determine your interest, identify content that generates sales and analyse traffic patterns.
If you post messages on social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect the information you provide. We may retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems and comply with legal obligations under the applicable laws.The above information may also be captured by keeping cookies on Our Sites by Our affiliates for the purposes mentioned above.
D. Information we collect from third partiesInformation obtained from other Sources
We may receive information about you from other online sources. We may add it to Our account information system and treat it with this policy. If you provide information to the platform provider or partner we provide services to, they may pass on your account information to Us. We may obtain updated contact information(s) from third parties to correct Our records and fulfil the Services, communicate with you, or share the information with any third party.
Information obtained from Third-party Sites
If you link, connect or login to access Social Forest Services account with third-party services, they may send Us information such as your registered Email id and public profile information from the service as stated below;Facebook —Email ID and public profile information may include name, profile picture, age, and gender.Google —Email id, language preference and age.LinkedIn: Email id, public information, including name, profile picture, and current position.
Demographic and other information
We may reference other sources of demographic and other information to provide you with more targeted communications and promotions. We use various third-party analytics service providers, among others, to track the user behaviour on Our Site. They are used to support display advertising to help Us gain an understanding of Our users’ Demographics and Interests. The reports are anonymous and cannot be associated with any personally identifiable information, you may have shared with Us.
Subscription or Paid service data
When you choose any subscription or paid service, Our payment gateway provider or we may collect your personal information, such as address or billing information, including your credit/debit card number and expiration date. The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term or contact Us on Our support email: teamsocialforest@gmail.com
Transactional/ Billing information
Based on your purchase of a subscription or paid service, Our payment gateway partner may collect information, including but not limited to your credit/debit card details or other bank account details, along with your billing address. The payment gateway partner stores this information.
For instance, the Services will be using third-party payment gateway partners to process and facilitate the payment of your subscription fee to the Services for providing you access to the subscription; we do not control such payment gateway partners. When you visit such payment gateways, you do so at your own risk. Please familiarize yourself with the privacy statements provided by such payment gateways before providing them with information about you or entering any transactions.
We do not assume any responsibility or liability for such payment gateways, their content of them and their privacy practices, nor do we endorse them.We may receive financial or transactional information (e.g., transaction ID) from third-party vendors in case of payments for reconciliation and validation of transactions and the purpose of resolutions of complaints (in case of failed transactions and refunds).
PURPOSES FOR COLLECTING, PROCESSING AND DISCLOSING YOUR PERSONAL INFORMATION
We use the information to provide, analyze, administer, enhance and personalize Our service and marketing efforts, process your registration, provide services, and communicate with you related to the points mentioned below.
For example, we may use the information to:
To provide you with and administer Our services.Enabling Registration/Sign Up and maintaining your account on Social ForestProviding you with location-specific contentAnalyze and understand Our audience, improve Our service (including Our user interface experiences), recommendation algorithms and delivery which may require sharing personal information with Our group companies and affiliates or third-party service providers
To help advertisers understand Our audience and confirm the value of advertising on Our Site (however, it is usually in the form of aggregated statistics on traffic to various pages within our site) and to provide you with relevant ads.
To provide you with interest-based content like articles, stories, and news on our site.Enable your participation in various webcasts and webinars conducted on the siteProvide you with push notifications on your browser.Communicate with you concerning Our service (for example, by email) so that We can send you news about upgrades, details about new features and content available on the Services, promotional announcements, and surveys, and assist you with operational requests such as password reset requests.
Notify you about changes in terms of service or privacy policyAllow you to participate in interactive features offered through Our Services.Sharing with Our customer support team to resolve your queries/concerns related to your rights or services provided to you.
Information Use by the Company
The information you supplied lets us improve Our services and provide you with the most user-friendly experience(s). In some cases, e.g. provision of specific service(s) or utility (ies), We may also require your contact information. All required information is service-dependent, and We may use the above-said user Information to maintain, protect, and improve the Services and develop new services.We may also use your email address or other personally identifiable information to send commercial or marketing messages about our Services, additional updates and features about third parties products and services with an option to subscribe/unsubscribe (where feasible). However, we may use your email address for non-marketing or administrative purposes (such as notifying you of significant changes, customer service purposes, or billing.)Any personally identifiable information you provide will not be considered sensitive if it is freely available and accessible in the public domain, like any comments, messages, blogs, or scribbles on social platforms like Facebook and Twitter. Any posted/uploaded/conveyed/ communication by users on the public sections of the “Site” becomes published content and is not considered personally identifiable information subject to this Privacy Policy. In case you decline to submit personally identifiable information on the Sites, We may not be able to provide certain services on the Sites to you. We will make reasonable efforts to notify you of the same when opening your account. In any case, We will not be liable and responsible for denying certain services to you for lack of you providing the necessary personal information.When you register with the Application or Services, we contact you occasionally about updating your personal information to provide features that may benefit/interest you.
Information sharing with legal authorities, affiliates
We share your information with any third parties without obtaining the prior consent of the User in the following limited circumstances:When it is requested or required by law or any court or governmental agency or authority to disclose, for verification of identity, the prevention, detection, investigation including cyber\ incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.We may share such information with its group companies and officers and employees of such group companies for processing information on its behalf. We also ensure that these recipients of such information agree to process such information based on Our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
Disclosure to Third partiesService Providers
The Application may include links to other Sites or applications (e.g., links to payment gateways for payment of subscription fees). Such Sites or applications are governed by their respective privacy policies, which are beyond Our control. Once you leave Our servers (you can tell where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the application Site you are visiting. That policy may differ from Ours. If you need help finding the privacy policy of any of these sites via a link from the Site homepage, you should contact the application/Site owners directly for more information.
DATA RETENTION AND ERASURE
How long do we store and use your information
We retain the information which We have collected no longer than is necessary. This is determined on a case-by-case basis. We usually will retain the information as long as you maintain an account with Us until you continue to access and use Our Services. We will delete your information as soon as reasonably possible, based on your account activity and by applicable law(s), whenever you request Us to do so. However, We may archive and retain some information for legal purposes.
When you use the Services, we make reasonable faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves, and the information requested to be accessed, corrected or removed before processing such requests.
We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services and due to requirements under applicable laws for retaining or preserving information after you delete your information, such information and residual copies may take a period before they are deleted from our active servers and may remain in our backup systems.
Data Erasure
We retain your personal information as long as necessary for Us to provide services to you, or you ask Us not to retain your data. You can request that if you no longer want Us to use your information. We erase your personal information and close your services account as soon as reasonably possible, based on your account activity and per applicable law(s).
We may retain some of your personal information as necessary for Our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if We suspend the Services account for fraud or safety reasons, We may retain certain information from that account to prevent that user from opening a new account.We may retain and use your personal information to the extent necessary to comply with Our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, forum postings) may remain publicly visible on the website even after your account is cancelled. However, the attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in Our database but are disassociated from personal identifiers.Because We maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies may take a period before they are deleted from Our active servers and may remain in Our backup systems.
You can request the deletion of your information by writing to our designated Grievance Officers, in writing or through email signed with the electronic signature. The list of respective grievance officers is provided in terms of Use.Please note that if you have multiple accounts with Us, you will have to raise separate requests for each account, along with the associated email IDs or phone numbers.Further, We may retain and use Your personal information to the extent necessary to comply with Our legal obligations. For example, We may keep some of Your information for tax, legal reporting and auditing obligations.
Updates & Changes
We may alter Our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. We reserve the right to amend the terms of this policy from time to time. Any changes We make will be effective immediately on notice, which We may give by posting the new policy on the Site. Your use of the Sites or Services after such notice will be deemed acceptance of such changes. We may also inform you via electronic mail. In any case, you are advised to review this policy periodically on the Site to ensure that you are aware of the latest version.
Changes to our Privacy Policy
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in December 2022.
Questions and Feedback
We welcome questions, comments, and concerns about our privacy policy and privacy practices.If you wish to provide feedback, have questions or concerns or wish to exercise your rights related to your personal data, please contact us at teamsocialforest@gmail.com If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.
Terms of service Welcome to Social Forest, a comprehensive digital membership platform (“Site”) (hereinafter referred to as the “Company”, “we” or “our”, which expression shall unless the same to the context or meaning thereof be deemed to mean and include its affiliates, successors in business and assigns).
A. ACCEPTANCE OF TERMS OF USE
Please read the following terms and conditions as these terms of use (“Terms”) constitute a legally binding agreement between you and the Company regarding your browsing, access and use of the Site and any functionalities, features, information, contests, services, products offered by the Company including but not limited to the bundled subscriptions via the Site, any mobile or internet connected device or otherwise (the “Service”).
“User”, “you” or “your”: means any person, who is accessing, using the Site, in any manner whatsoever, and is of 18 years of age or older, capable to enter into a legally binding agreement under the laws in India.
By accessing the Site or Service, you agree to be bound by these Terms. You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may access and use the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians.
You agree to register prior to uploading any content and / or comment and any other use or Services of this Site and provide your details including but not limited to complete name, age, gender, email address, residential address, contact number.The Company reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms at any time by posting the amended Terms. Please check these Terms periodically for changes. Your continued use of the site or Services after the posting of changes constitutes your binding acceptance of such changes.
In addition, when using any particular services, you may be subject to any posted guidelines, rules or sometimes additional terms applicable to such Services. All such guidelines, rules or sometimes additional terms are hereby incorporated by reference into the Terms.Further, Company reserves the right to suspend / cancel, or discontinue any Service/s without notice, make modifications and alterations in any or all of the content, offers, products and Services contained on the Site without any prior notice.The Company reserves the right to modify the offerings on the renewal of your subscription. The offers will be given whatever is present in the bundle at the time of renewal.
Your access or use of the site or service shall mean that you have read, understood and agreed to be bound by the terms. By accessing or using any website or services you also represent that you have the legal authority as per applicable law (including but not limited to age requirement) to accept the terms on behalf of yourself and/or any other person you represent in connection with your use of the site or services. If you do not agree to the terms, you are not authorized to use the site or services.
B. CONTENT OWNERSHIP AND LIMITED LICENCE
Company Content: means Company’s content, including but not limited to, Company trademarks and logos made available through the Site and Services, excluding Third Party Content and User Submissions.User Submissions: means the text or any content, hypertext links and any other content that the Company allows its users to uploads or otherwise provided to Company via the Site and Services, as applicable.Ownership: The Site, Services and the Company Content are protected by copyright, trademark and other applicable laws. Except as expressly provided in these Terms, Company and its licensors exclusively own all right, title and interest in and to the Site, Services, and the Company Content, including all associated intellectual property rights. You may not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site, Services or Company Content. Company claims no ownership interest in any Third Party Content and expressly disclaims any liability concerning those materials.Limited License: Subject to your compliance with the Terms herein, the Company hereby grants you a personal, limited, non-exclusive, non-transferable, freely revocable license to use the Services for the personal and non-commercial use only. Except for the foregoing limited license, no right, title or interest shall be transferred to you. Content on the Site and/or the Services is provided to you “AS IS” for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. We reserve all rights not expressly granted in and to the Site and/or the Services and the content. These Terms do not authorize you to, and you may not, reproduce, distribute, publicly display, publicly perform, communicate to the public, make available, create derivative works of or otherwise use or exploit any Third Party Content or User Submissions in violation of applicable copyright law. Any unauthorised use of the contents or the Services will result in termination of the limited license granted by the Company and cancellation of your membership. Use of Site or the Services for any unauthorised purpose may result in severe civil and criminal penalties. The Company does not promote, foster or condone the copying of content, or any other infringing activity and the owners of Third Party Content or User Submissions may have the right to seek damages against you for any such violation.You may print or download extracts from the Site only for your personal / individual, non-commercial use only. You must not retain any copies of these pages saved to disk or to any other storage medium except for the purposes of using the same for subsequent viewing purposes or to print extracts for personal / individual use.